SHIPPING AND RETURNS

SHIPPING 

Orders are processed Monday through Friday.

All orders received on weekends and holidays will be processed the next business day.
Orders are shipped from the UK. 

Shipping fees:

United Kingdom: £5
*Free Shipping on orders over £350

Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain and Sweden : €12
*Free Shipping on orders over €400

We currently do not ship outside the UK and EU. 

The availability of products is not always guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email or telephone.

RETURN POLICY 

Thank you for your purchase; we hope you are happy with your new armor! 

If you are not completely satisfied with your purchase, you may return it to us for an exchange or a full refund. Please see below for more information on our return policy. 

RETURNS 

All returns must be made within 14 days of receiving your item(s). All returned items must be in new and unused condition with all original tags and labels attached. 

RETURN PROCESS 

To return an item, please email us at info@kuijia.co.uk to obtain your prepaid return label. Please place the item in the original packaging and return it to us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 7 business days from the receipt of your item to process your return or exchange. 

EXCEPTIONS 

The following items cannot be returned or exchanged: 

• Personalized Zodiac Items 
• Sale Items